Petromin Corporation — جدة - منطقة مكة المكرمة — دوام كامل
Job Summary:
The Fleet Sales Supervisor is responsible for supervising the daily activities of the fleet sales operation, providing guidance to the fleet sales team to achieve fleet sales targets; implementing sales strategies through actionable sales objectives, training sales personnel, and maintaining client relationships to boost retention and satisfaction; monitoring team performance, offering coaching and developmental support, and ensuring compliance with sales processes and company policies.
Key Responsibilities:
Fleet Sales Strategic Planning
• Develop accurate sales forecasts and plans based on historical sales data, market conditions, and economic indicators employing forecasting models tailored to fleet sales dynamics.
• Conduct detailed analyses of the automotive fleet market to identify trends, opportunities, and competitive threats using data from industry reports and market research tools.
• Create competitive pricing strategies for fleet sales, considering factors such as volume discounts, contract length, and total cost of ownership for fleet clients.
• Implement client segmentation strategies to tailor sales approaches according to the size of the fleet, industry type, and purchasing behavior.
• Identify and develop optimal sales channels for reaching target fleet clients, including direct sales, digital platforms, and broker networks.
• Position Stellantis vehicles effectively within the fleet market, highlighting features and benefits particularly relevant to commercial users.
• Develop strategies for negotiating sales contracts that maximize profit while meeting client needs. Focus on terms, warranties, and service agreements.
• Leverage technology to enhance fleet sales processes, including CRM systems and data analytics platforms to manage client interactions and sales tracking.
• Incorporate Stellantis’s sustainability commitments into fleet sales propositions, emphasizing fuel efficiency and reduced emissions.
• Advocate for the adoption of new technologies that can enhance operational efficiency in fleet sales.
• Implement automation in sales processes to reduce manual effort and increase accuracy in order documentation and customer follow-up.
• Keep the sales team well-informed about new Stellantis models and features, focusing on aspects particularly beneficial for fleet clients.
Fleet Sales Operation
• Supervise day-to-day fleet sales operation working closely with fleet customers and internal stakeholders.
• Ensure all fleet sales set targets are achieved on a monthly, quarterly and annual basis in line with Stellantis sales objectives.
• Develop and maintain key performance metrics to monitor the efficiency of fleet sales operations.
• Supervise the management of fleet vehicle inventory to align with sales forecasts and client orders.
• Supervise on boarding of new fleet clients, ensuring smooth relationship and clear communication of terms and services.
• Ensure all fleet sales activities comply with local and international regulations affecting vehicle sales, leasing, and operations.
• Prepare fleet sales reports and analysis and share with the GM – Fleet Sales on a regular basis.
Customer Relationship Engagement
• Identify and cultivate relationships with key brokers in the automotive sector to expand sales reach and penetration.
• Implement systems to monitor and evaluate fleet performance, ensuring alignment with Stellantis’s sales goals and standards.
• Develop comprehensive training programs to ensure they are knowledgeable about Stellantis products and sales policies.
• Design incentive programs that motivate brokers to prioritize Stellantis vehicles in their offerings to clients.
• Supervise the drafting and management of broker contracts to ensure compliance and protect Stellantis’s interests.
• Establish clear processes for resolving disputes between Stellantis and brokers efficiently and fairly.
• Utilize broker networks to gather market intelligence and client feedback, aiding in strategic decision-making.
• Encourage the use of digital tools and platforms among brokers to enhance sales efficiency and customer engagement.
Product Knowledge and Specification Expertise
• Maintain in-depth knowledge of Stellantis vehicle specifications, especially those critical to fleet clients, such as durability and total cost of ownership.
• Understand and communicate available customization options for fleet vehicles to meet specific client needs.
• Stay updated with technical updates and modifications in Stellantis fleet models, ensuring accurate information dissemination.
• Provide expert consultation to clients regarding vehicle selection and configuration based on their specific operational needs.
Experience & Qulaifications:
• Bachelor’s Degree in Business Administration
• Certified Fleet Manager (CFM) preferred
• Minimum 5 years of experience in fleet sales management or related field
• Fluency in English & Arabic languages