Aqua-Tots Saudi Arabia — الرياض - منطقة الرياض — دوام كامل
Company Description
Aqua-Tots Swim School is a renowned U.S. franchise committed to teaching children
worldwide how to swim confidently and safely.
Our team
strives to create a safe and memorable experience for families, positively
impacting children's lives daily.
AT-WSI Position Objective
Work with the General Manager, Aquatic Manager, and Aquatic Staff on all aquatic
daily operations thereby ensuring company core values, customer satisfaction
and revenue increase.
Customer Service
• Greet customers when they come into the facility
• Communicate effectively with potential and existing customers
• Build relationships with families and get to know their names and their children’s
names
• Handle customer complaints gracefully with a win/win outcome
• Report to the manager if complaints are unresolved
• Lead by example for other staff members by using the customer-focused principle in
every customer interaction
AT-WSI Duties
• Uphold our Aqua-Tots Swim Schools Core Values
• Report to work 15 minutes prior to each shift
• Be in uniform (Staff shirt) when entering any AT facility or location with your mask.
• Set up teaching areas
• Clean and maintain pool areas before and after each shift
• Understand and uphold AT fecal contamination policies
• Teach in accordance with the AT curriculum
• Be knowledgeable in regards to parent questions regarding progression and AT
curriculum
• Fill out Aqua Cards on a consistent basis
• Return Aqua Cards to the correct place in the bin
• Attend staff meetings and in-service training
Our Company Provides The Following
• Accommodation and transportation are provided.
• Medical insurance is covered.
Additionally, We Offer
• Twice-a-year bonuses.
• Annual salary increments.