Swisslinx Middle East — جدة - منطقة مكة المكرمة — دوام كامل
We are hiring a Commercial Manager / Director to run the revenue operations for a major luxury retail mixed-use complex.
This is a completion-and-management role, not a greenfield leasing role. Success in year one is full committed occupancy, a tenant base that trades to plan, and new income lines contracted beyond rent.
The core responsibilities include:
• Commercial strategy & P&L. Own the destination revenue plan and commercial P&L. Set pricing, rent, and revenue-share architecture across all income lines. Present monthly to the GM and quarterly to the board with variance narrative and corrective actions.
• Occupancy completion. Close the remaining GLA against the approved merchandising plan — targeted brand acquisition, negotiation end-to-end (heads of terms through fit-out handover), and disciplined curation of the residual mix rather than occupancy at any rent.
• Tenant management. Own the signed tenant base: onboarding and fit-out handover, trading reviews, arrears and occupancy-cost management, renewals, and re-mixing underperforming units. Be the single commercial point of contact tenants deal with.
• Partnerships & sponsorships. Build a sponsorship and brand-partnership portfolio: naming rights, launch partners, activation calendars, and media assets. Own the commercial side of the launch programme and convert launch-phase attention into multi-year contracted income.
• Events commercialisation. Set the commercial model for the events programme — ticketing, private hire, brand activations — working with the marketing and events leads, who own creative and delivery.
• Group F&B interface.
• Market intelligence & tenant health. Track tenant sales, occupancy cost ratios, arrears, and category performance; benchmark against Jeddah and Riyadh destination assets; recommend re-mixing where categories underperform.
• Team. Build and lead a lean commercial team (leasing, partnerships, analytics). Establish the reporting rhythm and single source of truth for commercial data from day one.
Key Requirements
• Experience: 12 to 15+ years in commercial leadership of mixed-use destinations, luxury retail, or lifestyle assets.
• Regional Time: At least 5 years of experience in KSA or the wider GCC.
• Track Record: Proven history of taking a live asset to full occupancy and managing ongoing tenant operations and leasing performance.
• Market Access: Strong network across regional and international F&B and retail brands, plus tier-one property agencies.
• Regulatory Knowledge: Familiarity with KSA commercial leasing, municipal licensing, and Ejar.
• Language: Fluent English; Arabic is strongly preferred.