Technical Support Engineer (Protection Engineering)

BYD — بيشة - منطقة عسير — دوام كامل

The ideal candidate will be responsible for protecting and troubleshooting our product to resolve our customers' technical issues.

Responsibilities

• System Oversight: Manage and maintain protection devices, including IEDs (Intelligent Electronic Devices), for the BESS containers, power conversion systems (PCS), and the HV substation.

• Settings & Logic: Review and implement protection settings, logic diagrams, and coordination studies (Overcurrent, Distance, Differential, etc.)

• Testing & Commissioning: Lead or supervise secondary injection testing, CT/VT testing, and functional trip tests.

• Fault Analysis: Conduct root-cause analysis for any protection trips or system disturbances and provide technical reports to the client

• Client Interface: Act as the primary technical point of contact for the client regarding protection schemes. You must be able to justify settings and schemes during technical meetings.

• Address technical issues on site in a timely manner to ensure reliable operation and minimize downtime.

• Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site

• Need to obey the work arrangement of the site leader

Qualifications

• Bachelor's degree in Electrical Engineering

• At least 1+ years' of direct experience in protection and control engineering

• Strong technical support and troubleshooting skills

• Fluent in English

• Required knowledge & Technical skills in Protection Relays (Siemens/ABB/GE/SEL), Substation Protocols (IEC 61850, Modbus TCP/IP, DNP3), knowledge for protection requirements for the battery systems, proficiency in related softwares (ETAP etc.)

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