Guest Experience Manager

TASC Outsourcing — الرياض - منطقة الرياض — عقد

Site Manager – Entertainment Complex Imaging | Riyadh

We are hiring experienced Site Managers to lead guest imaging operations across entertainment complex locations in Saudi Arabia.

Locations: Riyadh

Employment Type: 12 months Contract

Working Days: 6 days per week

Working Hours: 8 hours per day, rotational schedule

Language Requirement: Arabic required, English preferred

Nationality: Saudi Nationals preferred

On TASC Payroll.

Role Overview

As a Site Manager, you will lead the on-site team, drive sales performance, ensure excellent guest experience, and manage day-to-day operations at a fast-paced entertainment complex.

Key Responsibilities

• Lead, coach, and supervise Guest Associates at site level.

• Drive sales, conversion, upsell, and revenue targets.

• Ensure strong guest experience and service recovery.

• Manage daily site operations, staffing, and shift execution.

• Oversee POS, imaging systems, kiosks, inventory, and cash handling.

• Prepare performance reports and coordinate with internal and venue stakeholders.

What We’re Looking For

• 3–5 years of experience in entertainment, retail, hospitality, guest experience, or photo operations.

• Experience managing teams of 10–50 staff.

• Strong commercial mindset with proven sales achievement.

• Good communication, leadership, and problem-solving skills.

• Comfortable working in a high-volume, guest-facing environment.

• Flexible to work weekends, holidays, and peak periods.

• Fluent Arabic required; English communication preferred.

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