Nokia Al Saudia — الرياض - منطقة الرياض — دوام كامل
Job Description
We are seeking experienced professionals for the role of Regional Manager / Lead, with 8–10
years of experience in telecommunications, locally available in Saudi Arabia (East & Central
Regions). The position requires strong leadership and management skills to oversee Managed
Services (MS) field operations. Candidates must demonstrate deep technical expertise in Nokia
RAN and Transport networks, combined with the ability to manage field teams, coordinate with
stakeholders, and ensure contractual compliance at both regional and kingdom levels.
Key Responsibilities
• Manage and oversee Nokia RAN and Transport (Optics + IP-MPLS) network operations across
the East & Central Regions.
• Provide leadership and management for regional MS activities; experience in leading at least
regional-level Managed Network Services is recommended.
• Proactively follow up on all MS field activities, including corrective maintenance, preventive
maintenance, and acceptance activities, at both regional and national levels.
• Act as a key interface with customers, subcontractors, NOC, BO, and other internal and external
stakeholders, ensuring effective communication.
• Prepare professional presentations and reports using MS Office, and deliver them to internal
teams and customer peers as needed.
• Manage regional field teams and ensure 24/7 execution of MS activities to comply with contractual
SLA requirements.
• Prepare and submit accurate weekly and monthly operational reports to both customers and
internal management.
• Report directly to the FLM Manager and serve as acting manager in their absence.
• Monitor spare stock levels, coordinate spare part requirements with SPM coordinators and Nokia
HWS.
• Utilize MS tools such as MyWFM (advantageous).
Required Skills & Qualifications
• Degree in Telecom Engineering or equivalent.
• 8–10 years of relevant experience in telecommunications, including Nokia RAN and Transport
(Optics + IP-MPLS).
• Proven management or leadership experience in Managed Network Services (regional or higher
level preferred).
• Locally available in Saudi Arabia, preferably in the East & Central Regions, with valid transfer
documents (Iqama transferable).
• Ability to manage large field teams and ensure SLA compliance under a 24/7 operational
framework.
• Strong communication and stakeholder management skills.
• Proficiency in MS Office tools with the ability to prepare high-quality reports and presentations.
• Good organizational and problem-solving skills.
• Familiarity with MS operational tools such as MyWFM is an added advantage.