Dussmann-Ajlan & Bros — الرياض - منطقة الرياض — دوام كامل
Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of
QA&QC Engineer, Anywhere in Saudi Arabia.
Description:
• Monitor the quality of FM services through inspections and reviews, and report findings,
non-conformities and recommendations for improvement.
• Develop, implement and maintain the project quality assurance and quality control plan
in line with contractual requirements and client expectations.
• Prepare, review and update FM policies, procedures, standard operating procedures and
ad hoc reports requested by the client within the contracted scope.
• Develop standard templates, checklists and document review criteria to maintain
consistent quality across project sites and disciplines.
• Review monthly deliverables for accuracy, completeness, supporting evidence and
compliance with contractual requirements before submission to the client.
• Manage deliverable submissions, coordinate responses to client comments, update
documents and follow up to obtain formal client approvals.
• Conduct quality audits of FM consultancy services, reports and deliverables to verify
compliance with the agreed scope, approved procedures and quality requirements.
• Audit the quality of FM service providers’ activities against contractual requirements,
agreed service levels and approved procedures.
• Validate quality-related performance data and supporting evidence used in KPI and SLA
assessments and management reports.
• Raise and maintain non-conformity reports, assign corrective actions with responsible
owners and due dates, and verify effective closure.
• Analyze recurring quality issues, coordinate root cause investigations and recommend
corrective actions to prevent recurrence.
• Prepare and maintain audit and inspection schedules, prioritizing critical services,
recurring issues and contractual commitments.
• Coordinate technical reviews and endorsements by the relevant discipline specialists
before issuing reports, recommendations and technical deliverables.
• Control document revisions, review and approval status, and distribution to ensure
project teams use current approved documents.
• Investigate quality-related client complaints, coordinate corrective actions with the
relevant teams and track resolution and closure.
• Provide quality awareness training and guidance to consultancy and FM service provider
teams on approved procedures, reporting and record-keeping requirements.
• Support client, external and certification audits by providing records, coordinating
responses and following up on agreed corrective actions.
• Lead quality review meetings, training, escalate unresolved issues to the FMC Manager
and recommend improvements based on audit results, client feedback and service trends.
EXPERIENCE:
• Minimum of 7 years of Middle East experience in facility management with at least 3
years in facility management consultancy/ FMMA lead, excellent communication and interpersonal
abilities.
• Proven experience managing VVIP clients, ability to work under pressure and manage
multiple projects simultaneously.
EDUCATION:
• Bachelor’s degree in electrical/Electronics/Mechanical.
• Relevant certifications CFM/FMP/PMP or similar, business administration degree is
advantageous.
Department: Facilities Management Consultancy
Location: Anywhere in KSA
Job Title: QA&QC Engineer
Reports to: FMC Manager/ FM Consultant
If you are an experienced QA&QC Engineer, with a proven track record, we encourage you to
apply and become part of our growing team.