فنادق مادن Maden Hotels — مكة - منطقة مكة المكرمة — دوام كامل
Responsibilities:
• Operate technical systems and software related to accommodations in the Holy Sites and the Hajj, and ensure their effectiveness and efficiency in supporting daily operations.
• Design and develop innovative technical solutions to enhance operational performance and improve the quality of services provided to guests and management.
• Continuously monitor network and server performance and respond promptly to resolve issues such as system slowdowns or service outages.
• Provide advanced technical support to staff and various hotel departments, ensuring a rapid response to technical issues.
• Prepare and submit periodic, comprehensive technical reports to the direct manager, including performance evaluations, incident reports, and suggestions for improvement.
• Implement and adhere to approved standards, policies, and procedures to protect data and ensure information and system security.
• Oversee the regular updating and development of IT systems and infrastructure to keep pace with technological advancements and improve operational efficiency.
• Collaborate with all departments to identify their technical needs and provide appropriate solutions that support business objectives.
• Maintain all technical devices, equipment, and systems, ensuring their effective use and protection from damage.
• Manage data backup and disaster recovery plans to ensure business continuity during emergencies or unexpected outages.
Requirements :
• Strong communication skills.
• Diploma or higher
• Flexibility, adaptability, and familiarity with the Hajj season and the Sacred Months.
• Planning, organizational, and time-management skills.
• Ability to work as part of a team and collaborate with all departments.
• Commitment and discipline.
• Sense of responsibility and problem-solving skills.
• Knowledge of network systems.