RITEGROUP — جدة - منطقة مكة المكرمة — دوام كامل
seeking an experienced Operations Manager to lead a multi-site, multi-country, SLA-based Integrated Facility Management contract. The role is based in Jeddah, Saudi Arabia, with regular travel.
Key Responsibilities
• Lead planned and corrective maintenance of MEP systems, including HVAC, power and ELV, standby generators, pumps and plumbing, and fire alarm and suppression systems.
• Develop and approve PPM schedules and sustain high compliance rates.
• Manage the helpdesk and 24/7 emergency response, including root cause analysis.
• Oversee soft services: cleaning and sanitisation, security, pest control, landscaping, and event support.
• Manage local vendors and subcontractors through prequalification, performance scorecards, escalation, and replacement.
• Track KPIs and deliver periodic reports in Arabic and English.
• Mobilise new sites, including asset condition surveys, defect logs, and emergency plans.
Requirements
• Bachelor’s degree in Electrical or Mechanical Engineering, or equivalent.
• 6+ years in Integrated Facility Management, including 3+ years in a leadership role.
• Proven experience managing SLA-based contracts and subcontractors.
• Multi-site operations experience, ideally across several countries.
• Working knowledge of NFPA, ASHRAE, IEC, and NEC codes.
• Hands-on experience with CAFM / CMMS and helpdesk systems.
• Full professional fluency in Arabic and English.
• Willingness to travel internationally and clear background checks.
Preferred
• CFM, FMP, or PMP certification.
• NEBOSH or IOSH safety certification.
• Experience with ISO 41001, 9001, and 45001.
• Operating budget and cost control experience.
• A third language.