SALES SUPPORT SENIOR OFFICER

Napco National — الرياض - منطقة الرياض — دوام كامل

Job Description

Job Responsibilities & Tasks (Duties include but are not limited to)

( For Saudi National Only )

• Prepare necessary reports to sales manager based on request such as FG daily, back orders, Daily report, customer analysis, etc.

• Process QRAs and Orders based on Authorization scheme approval path and escalate violations to higher management.

• Prepare and Type requested letters to customers.

• Receive and process all special orders in compliance with SPO procedure.

• Receive and process customer creation activity & Documentation as per company procedure.

• Follow up with Credit Officers on pending orders and report findings to accelerate process and eliminate delays.

• Handle and track Courier between BUs and re-direct to concerned.

• Handle outgoing and incoming phone calls and mail to and from the Sales Manager and check frequently company email address.

• Maintain electronic files for all documentation, reports, communications, approvals, emails, etc.

• Help Sales Manager with Monthly Forecast preparation.

• Support Sales Manager for Business plan preparation.

• Communicate Customer Categorization with Sales Managers for correction.

• Replaces on Vacation Sales Support Coordinators.

• Request and distribute stationery to the sales department.

• Communicate & coordinate with the CSD for Item availability, transfer, delivery, Special orders etc.

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